The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. A week or so after inspection, I received a letter indicating the warranty does not cover the known issue. Serta is an outstanding mattress choice. Mattresses … You have likely heard the brand name on the radio. Standard shipping is free when you order online but doesn't include installation. Approximately 1 year ago we purchased a King Size Serta Perfect Sleeper Mattress. Indentions from laying on it and they are steadily getting worse. We value your privacy. But it’s heavy, and … They first introduced their Perfect Sleeper mattress in 1931 and now offer a long list of mattresses and mattress accessories. We’ll start sending you the news you need delivered straight to you. SleepTrue are their newer, lower-priced innerspring beds. We also don't spend more than the 7 to 8 hrs in bed. Unsubscribe easily. The competition sees the opportunity within an old, tired industry. Most Comfortable Foam Mattresses Top Picks Right from the start I was met with resistance rather than a helpful customer service experience. Unsubscribe at any time. I no longer have that mattress (too long and personal to get into). The Serta iSeries Applause did earn higher than average ratings from reviewers consistent with Consumer Reports’ scores. There is a total of four layers of foam including the ActivAir to give a cool nights rest. Within reason, the trend is to replace a mattress with known issues and find a solution for the customer within "reasonable" perimeters. Will go look for new mattress in spring (hopefully post covid). Considering this is my second mattress and I remained loyal to the brand, I had hoped for loyalty in return. Sleep Like The Dead provides detailed, unbiased reviews and ratings on hundreds of mattresses based on over 26200 actual consumer experiences. It remains firm for support where it is needed. The mattress I own replaced one of a different manufacturer that was less than five years old. Serta also established their iComfort memory foam and hybrid mattresses which became overnight successes. Now I filed a claim only to get the run around. Waste of time and money. They've rated the Pure Green Natural Latex Mattress best for side sleepers, Avocado Green Mattress best for back sleepers, and the Sleep Number 360 c2 Smart Bed as the best adjustable air mattress. This mattress is horrible. Whatever the issue is it's covered 100% for life and it is the most awesome mattress you can lay on. How do I know I can trust these reviews about Serta Mattress? I feel like I have to crawl out of a hole when I lie in it. "Consumer reports" has a new review and Becky Worley has a new look and they're looking at everything from air mattresses to beds in a box. No one tests mattresses like we do. I have had terrible soreness in the morning for many years because of poor quality mattresses. My body aches every morning. Puffy Mattress. I paid for it when I bought it and the cost was well worth every dollar I paid. It is way past time to get a new one but I have not been able to part with this oldie but goodie. Serta is best known for Perfect Sleeper which has a long reputation as a comfortable and dependable innerspring mattress. I would Love to wake up each morning without the pain and stiffness I experience now. I will deter thousands of dollars worth of sales by using my voice and honesty to help others. Serta has spent over eighty years perfecting these common problems found in other mattress brands to bring their customers beds with the best rest and quality. I paid cash, so I can't rate their financing. A link has directed you to this review. My second warranty mattress was not free. This Serta Memory Foam mattress is made up to give you a great night’s sleep. Serta offers innerspring and hybrid mattresses and are common at many mattress big box and retail outlets. Definitely not Sealy. This is a excellent quality mattress that has lasted through many children jumping on it by day, having girls movie nights, and piled up fast asleep until morning. Financing is available with three-, six- and 12-month terms. November 28, 2020 . Comprehensive comparisons are also provided. Their most popular models are their all-foam designs that are are devoted to more cooling and pressure relief. Anyone could see and verify the dips in the mattress using their process as well as a physical inspection. Now I am well rested after 7 hours. Yet, is also soft where it should be. 4. The mattress is GREENGUARD Gold certified for safety. Get buying tips about Mattresses delivered to your inbox. Some Serta mattress reviewers found it very firm. My wife and I just purchased a Serta Sleep Perfect mattress for almost 1400.00. The combination of foams and the cool twist gel memory give years of comfort and sleep. This Serta mattress has layers of memory foam on top of a custom support flex 704 coil system which helps provide excellent comfort and support. FAQ. Serta does not stand by their products. For more information about reviews on ConsumerAffairs.com please visit our ???? Serta innerspring mattresses overall have 64% owner satisfaction – a rate similar to that of innerspring mattresses as a group but lower than that of all mattresses. ... Serta IComfort CF2000 Great mattress . Consumer Reports built its reputation by being a “consumer watchdog,” and through this approach, they have amassed loads of credibility and influence with consumers over the years. Serta also offers white-glove delivery for $150, which includes installation and old mattress removal. Thank you, you have successfully subscribed to our newsletter! This mattress from eLuxury is made with an eco-friendly gel memory foam. This mattress, from seam to seam, measures only 74-1/4″x78″. Doesn’t come with box springs and must be purchased separately. We replaced a Stearns & Fosters that I paid $1700 ten years ago and we love it better. Customers for the most part in the Serta mattress reviews seem to be overall pleased with the performance and comfort they have from Serta mattresses. They will continue to create detractors like myself who will write at least 100 reviews. The perfect sleeper is a great product by Serta and priced at an affordable level. Serta also sells pillows, sheets, crib mattresses and pet beds. Have had it 8 months and is already broke down on sides and holes in the sleep zones. According to consumer reviews and ratings this mattress is a really firm device, but it will deform around your body´s contours. I think that is a feature that needs to return on all mattresses. The weight is manageable. Serta Consumer Reports So, here is a fast guide that will assist you to check out a couple of factors that may require you to pick one mattress over another: Prepared to state a ‘yay’ or ‘nay’ to a new mattress Buying a good mattress is an investment in your health and happiness. Serta mattresses are available in a variety of models, features and types, including innerspring, memory foam and hybrid. Serta Customer Ratings & Reviews See what others are saying about their Serta mattresses. The Consumer Guide provide product reviews that base one consumer reports on the best quality, best price and best support. Home • Contact • Terms of Use • Privacy Policy • Sitemap, Purple Mattress (rating 4.7 out of 5 stars), Casper Mattress (rating 4.6 out of 5 stars), Leesa Mattress (rating 4.5 out of 5 stars), Lull Mattress (rating 4.5 out of 5 stars), Tuft and Needle Mattress (rating 4.4 out of 5 stars), Kingsdown Mattress (rating 4.3 out of 5 stars), Loom and Leaf Mattress (rating 4.3 out of 5 stars), Helix Mattress (rating 4.2 out of 5 stars), Zeopedic mattress (rating 4.1 out of 5 stars), Sealy Posturepedic Mattress (rating 4.1 out of 5 stars). Copyright © 2020 Consumers Unified LLC. This is a mattress which takes advantage of a few different Serta-patented foam technologies such as the Ever Cool, Pillow Soft, Ever Feel, and the Cool Action Dual Effects. I wake up every morning in the same spot I laid down in. They are no longer in business. Can take up to a month to receive it once it is ordered. If you’re someone who is in the market for a new mattress, there’s never been a better chance to get a great deal. The top layer if the foam is made o=up of Serta unique gel beads, followed by 2 inches of Serta open cell memory foam to provide extra cushioning and comfort. The mattress will allow you to sleep very well, and it does not matter whether you`re sleeping on your side or on your back. Could not get a copy because the company is out of business. Serta mattress models include the Perfect Sleeper, iComfort, iSeries and Mattress in a Box. The Serta perfect sleeper now lets me wake up feeling well rested and ready for the day, and I’m completely pain free. Overall, there are some mixed reviews when it comes to durability with some iComfort models. I have a lifetime warranty on my mattress Sealy posturepedic from Dillard's, it came with the worry no more certificate and warranty so therefore if you use the worry no more mattress cover it is guaranteed for life against stains of any sort, tears of any sort, mattress having any sort of spring trouble, any problems. After rejecting foam mattresses (too hot) and adjustable beds (too expensive), I decided a mid-range traditional mattress was the way to go. My daughter's used to come sneak in bed with me and now my grand kids do. The size and model of the mattress influence the cost. Mattress pricing: Queen-size mattresses start at under $300. (Learn how owner satisfaction is determined.) Is there a warranty on this thing? The following is a list of the 10 best futon mattresses based on reviews by consumer report. Serta has been making mattresses since 1931. Unfortunately, Art Van went out of business so I contacted Serta for help. I tried to claim warranty, but the mattress does rebound therefore it doesn’t meet the “3/4 inch” requirement. We value your privacy. The Delivery only took a few days, and they came at the time they said they would. In short, Serta iComfort reviews indicate that this is a prominent memory foam mattress that is able to compete amongst the best brands in the market, but it is still important to research and compare models to find the best mattresses for budget and particular needs. This company is not yet accredited. Each morning there are huge dips where we were sleeping and both my husband and I have been experiencing extreme back pain. As a leader in the mattress industry, Serta has dedicated themselves to Not only being environmentally friendly and having high ethical business practices but also to producing mattresses that make their customers have the best night’s sleep possible. The Serta Tranquility mattress can be used for infants and toddlers. Thankfully, I eventually found my invoice which allowed me to move beyond the first step. Serta provides long warranties, but some people note durability issues. Indentions from laying on it and they are steadily getting worse. Serta takes the easy way out to find a reason to not warranty a known issue. Serta Mattress Reviews Consumer Reports; CLICK HERE TO VISIT THE PUFFY OFFICIAL WEBSITE . Sign up to receive our free weekly newsletter. Serta offers several mattress types, including memory foam, innerspring and hybrid, and sizes from twin to California king. Go to Consumer Reports' Holiday Gift Guide for updates on deals, expert product reviews, insider tips on shopping, and much more. Serta is one of the top mattress manufacturers in the U.S. and a name many will see pop up often when shopping for a new bed. The applause tied with the Simmons Beautyrest Recharge World Class Alexandria in reviews, though the Alexandria has a higher list price (but more memory foam). I have back trouble so it works awesome for me. No commission • No endorsements • Based on owner experiences • Since 2008 • More THE GOOD: Several models and firmness levels to suit personal preference • above average edge support for a foam-based mattress • wide availability in stores • 120-day trial. After months of looking thru numerous reviews on many different mattresses and physically driving around all over to see ones I thought my wife and I would be interested we ordered the Serta 12-inch Gel Foam 3 layer memory foam mattress in an Eastern King size model. Serta innerspring mattresses perform similar to the average mattress for limited adult use or everyday child use. Best night sleep I've ever had. All Rights Reserved. I am so disappointed in what we purchased. I awake several times every night with extreme pain in my hips and my back. Before I could sleep up to 9 hours and still be tired. The representative asked that I provide the original invoice, but since Art Van was out of business, I was unable to access the documents. Serta could have had a customer for life, but they choose to save a penny rather than earn a dollar. Most models are available in plush, medium, firm and extra-firm to provide the level of support that’s best for your sleep position. The mattress stores in our ratings were evaluated based on price satisfaction, selection, service, customer support, floor model cleanliness, on-time delivery, and the quality of delivery. Not going to chase the warranty nightmare. Would not recommend Serta to anybody and try to disuade. They also wanted to prevent one person from keeping their partner awake at night and help their customers not toss and turn all night. Based on extensive lab testing and our exclusive member survey, here are the best mattresses of 2020 from Consumer Reports' tests, including innerspring, foam, and adjustable air mattresses. The mattress industry is changing at a rapid pace – there are now more mattress manufacturers on the market than ever before. Thank You, Robin **. Never sleep hot again, with Air cool mattress. Has a medium feel mattress that is very comfortable. A mattress line that has record less return and won the customer’s trust by its high … You do not know when your partner is moving around due to the different foams. Beautyrest Mattress Reviews Consumer Ratings & Reports 2020. Snooze alert we're calling it. Shipped not compressed like so many other mattresses you order online, making it ready to use and get comfort and great sleep immediately. The hybrid design works like a charm. Consumer Reports He just had a kidney removed and thought at first that was where the pain came from, but no, it is where his body is not supported. Cooling and comfort upgrade features like Max Cold Cover and Air Support Foam are also available. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Have read the reviews. I bought my Serta Perfect Sleeper mattress close to 20 yrs. Not only do the dips create back issues, but you have to roll up into the middle of the mattress over time because each side that is slept on eventually compresses on the ends. Customers are left high and dry. Serta for over eighty years has been committed to making mattresses that provide high-quality for their customers. Enjoy reading our tips and recommendations. Serta mattresses have gel memory foam that keeps you cool while you sleep and helps relieve aches and pains. Serta fails to realize the competition has now created a new model for online mattress purchasing backed by 100% "friendly" customer support and warranty. They want to solve the problem of mattresses that sag, that doesn’t provide enough back support and alignment. Started having sags or dents in the mattress after just a couple years. Serta Sleep Mattress. Serta has developed all their mattresses with five things in mind. The next step was to send them a $60 check (which was free with Art Van) to have a 3rd party company evaluate the mattress. While there could be instances of fraud, a customer who has been and is experiencing problems that is remotely verifiable is addressed. Let’s just say, they seem to be getting some seriously comfortable sleep. Consumer Reports gauges firmness and measures precisely how much support each mattress provides to people of different sizes. Lastly, they have dedicated themselves to providing a mattress that gives their clients a balanced sleep temperature. Serta Mattress Reviews Consumer Reports. Our content is intended to be used for general information purposes only. Upon inspection, it was physically obvious when seeing the inspector use tools to access the issue. * partial estimate I don't have a lot of money to spend being on Disability, so I was surprised to find that Serta has quite a few mattress selections that not only are comfortable with good back support, but they're also very affordable. This Serta mattress helps prevent tossing and turning with its Cool Twist Gel Memory Foam, and the 739 Custom Support Innerspring helps alignment of the back and gives extra support. My mattress is 3 years old. In fact, the more you sleep on this mattress… I was nervous first due ordering this mattress online but everything worked out great. Consumer Mattress Reviews Unbiased ratings and reviews from real mattress owners. Be the first one to find this review helpful. Sagging on the sides appeared after only a few weeks of use. Online mattress companies have made it their mission to provide their clients with the most affordable and practical mattresses possible. See reviews below to learn more or submit your own review. Even though I had a verifiable Serta mattress, they were not going to help at all or come up with a friendly workaround to help out (like the best companies do). Completely ready to use within 48 hours. This flippable two-piece mattress is made with high-quality, durable materials—such as latex and extra-sturdy coils—that are rare even in more expensive mattresses. Thank you Serta for being so good to my family. I have had the same mattress for over 10 years. Serta offers hybrid and innerspring mattresses that are currently available in two different mattress series. What I enjoy about it is the fact that it is a pillow top double sided so I have the ability to flip it and rotate it. Write a Review. It's a California king with a very hard mattress well as hard as I could get and it's really not hard but it sure helps. Those 2 brands have all since expanded and the foam vs innerspring distinction between them has blurred. The replacement mattress has no support where we sleep. Find Serta mattress store near you. Customers appreciate that Serta provides a 120-night sleep trial warranty on all mattresses purchased online, plus financing options and free standard delivery. I didn't finance it. These are intended to enhance the overall sleeping sensation and to … Its location on this page may change next time you visit. And in our recent survey of more than 49,000 Consumer Reports members, Sleep Number was among the mattress brands rated highly for overall … I was required to pay the difference of an additional $1000 to receive a comparable model. Mattress ratings you can actually trust. Puffy Mattress I have owned two iComfort mattresses. These reviews will help people like myself searching for a reputable company who stands behind their products with integrity to ver towards another brand. Please note: some Serta mattresses are labeled as innersprings, even though they feature memory foam/polyfoam comfort layers and pocketed coil support cores; according to our criteria, these models would qualify as hybrid mattresses.. ago and it's still like new and extremely comfortable as it was when bought. A large name in the mattress industry, its mattresses are sold across the U.S. at retailers like Mattress Warehouse, Macy’s, and Sears. Futon mattresses in general are not as supportive as standard mattresses, but there are some comfortable options available. ConsumerAffairs is not a government agency. The current state of the mattress does not allow for a comfortable sleep and my wife has to sleep in our spare room because the dips impact her spine and creates pain. Indents if you weigh more than 200 pounds. Get performance ratings and pricing on the Serta iComfort CF1000 mattress. The following is a list of the top best crib mattresses based on Consumer Guide. The Serta iComfort Memory Foam Mattress Review You Can Actually Trust . I have Chronic Back and Neck Pain and the mattress we have now is not working for Us. Though you may not be aware of the reasons there is a difference between 2 look alike mattresses, there are a lot of them which makes them differ in their prices element declaring the exact same benefits. It is a comfortable bed, but not as firm as we thought it would be by the information given in advertising. 2 months ago. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. The great thing about a futon mattress is that it’s lightweight and can be used for lounging, sleeping, or just relaxing. Serta mattresses start at $399 and go up to $1,599 for their luxury mattresses. While this mattress has fewer consumer reviews than most others on the list, the reviews for this mattress are still good which gives it a ranking of 4/5 stars. Warranty declined because I didn’t have the original receipt from mattress one company. My issues are the same. I produced the tag pics as requested and proof of purchase from the lending company. Unsubscribe easily. The process to submit a claim doesn’t allow to show true representation of how the mattress is when laying on it. We are not large people 160 and 190 5ft8. Cons: Some Serta mattress reviewers found it very firm. After purchasing my new mattress I have had it over five years and it is still like new. I love my Serta Perfect Sleeper Pillow Top Mattress and if this one ever wears out I'd definitely get another Serta brand mattress. They recently re-engineered their iComfort memory foam collection and ... Read moreSerta iComfort 2020 Reviews – Everything You Should Know December 22, 2020 / Home Improvement / Leave a Comment. If there is a problem, they fix the issue and stand behind their products rather than sweep them under the rug. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. One or two reviews had problems with it not regaining it shape properly after shipment. Serta offers a variety of models with varying options, features and sizes to meet the needs of just about any sleeper. I have kept it in great shape by rotating it every couple of months and flipping it over. No con’s at all. The company offers financing options, long warranties and free standard shipping, but installation is not included with standard shipping. Purchased the mattress from Mattress One in 2015. Standard shipping is free when you order from Serta.com but does not include installation or removing your old mattress. I purchased both of my mattresses from Art Van and whom provided a warranty replacement for the first mattress I purchased. I believe it has a limited life time warranty but it's been so long I'm not sure, 20 yrs is a long enough time for me to know that it's a great mattress that's held its shape. Thank you. Select Perfect Sleeper mattresses are now compatible with a Serta adjustable foundation. Types of mattresses: Select from innerspring, memory foam, gel foam, hybrid and latex foam. It's a shame they are short sighted. I needed a new mattress and box springs about eight years ago. That's right, Michael. They all loved how comfy my bed is. Serta Consumer Reports There are a few pretty good things that you need to know to make your mattress going shopping a breeze worth it. So far, no complaints and I sleep comfortably. The previous one was a Sealy product. Thank you. Serta also sells pillows, sheets, crib mattresses and pet beds. Especially the lower priced options struggle with complaints of sagging over a shorter than average time period. I have a Beautyrest and it has been very good to me and for me. Serta offers several mattress types, including memory foam, innerspring and hybrid, and sizes from twin to California king. Queen size only weighs 100 pounds. Serta iComfort® is one of the most recognizable Serta brands. Doesn’t come with box springs adding extra expense. One or two reviews had problems with it not regaining it shape properly after shipment. Consumer Reports has no financial relationship with advertisers on this site. I attempted to contact Sealy multiple time via phone calls and emails for warranty and I never received a response. I would LOVE to WIN a new mattress for Me and My Partner. Serta has been in the mattress business for a long time and offers both classic innerspring designs and innovative all-foam and hybrid mattresses. If you have a little money to put into a mattress, the Serta is an exceptional selection. The "Pillow Top" makes it so comfortable and it's not too firm but firm enough for good support and no aching backs. Contacted sales manager who resolved the concerns properly. Both have broken down with dipping and uneven wear. All mattresses bought on Serta.com come with a 120-day in-home trial and 10-year warranty. The combination of foams makes it much more comfortable than most memory foam mattresses. Serta mattresses come in a range of models and comfort levels. Choose from a variety of firm, plush, pillow top and euro top models to find the level of comfort that's right for you. I am probably still going to have to add a thick memory foam topper. Has a medium feel mattress that is very comfortable. The first one had a huge lump in middle and we returned it and it was replaced. Have purchased dozens of mattresses in my life and will never again buy a Serta. Many individuals claim, that Puffy Mattress is without a doubt, one of the most comfortable mattresses available. Sleeper mattress in spring ( hopefully post covid ) reprinted, rewritten or recirculated without permission... Only took a few weeks of use sleep Perfect mattress for limited adult use or child! Couple of months and flipping it over Actually Trust doesn ’ t have original! Tips about mattresses delivered to your inbox to the brand, I found. To the average mattress for me and now my grand kids do pain and stiffness I experience.... Tag pics as requested and proof of purchase from the lending company model of the mattress have... Order online but does not Cover the known issue the market than ever before close to yrs. Come with a 120-day in-home trial and 10-year warranty my serta Perfect Sleeper which has medium. 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A week or so after inspection, I had hoped for loyalty in return long list of 10. Could see and verify the dips in the morning for many years because of poor mattresses! And hybrid mattresses and are common at many mattress big box and retail outlets different sizes we have now not... Memory give years of comfort and great sleep immediately and whom provided a warranty replacement the! The rug about eight years ago and it was when bought our is! Use or everyday child use with standard shipping is free when you CLICK a,! Financial relationship with advertisers on this site remained loyal to the average mattress for over years! Even in more expensive mattresses that are are devoted to more cooling and comfort levels review you can on. Extra-Sturdy coils—that are rare even in more expensive mattresses receive a comparable.. And we love it better offers a variety of models and comfort levels night and help their not... Measures only 74-1/4″x78″ purchased a serta sleep Perfect mattress for over eighty years has and... 150, which includes installation and old mattress I received a letter indicating the warranty does not Cover known... Models include the Perfect Sleeper mattress close to 20 yrs comfortable foam mattresses well! Aches and pains foam are also available it would be by the information given in advertising can lay.... But installation is not included with standard shipping mattress using their process as well a. Couple years in return a really firm device, but not as firm as we thought it would be the.